J.N. Morales is a Saudi Arabian middleman specializing in sourcing e-bike components. He supplies the necessary components locally to a number of e-bike manufacturers and suppliers. Through conversations, we learned that he pays more attention to the quality of his goods than just the price and that he is always on the lookout for the best quality parts to fulfill his customers' needs. In 2022, Morales approached us in Lunyee to express his interest in our hub motors. Despite his interest, he was unable to make a commitment due to budget constraints. Nonetheless, he was impressed with the quality of the products we offer and kept us in mind for future business opportunities.
Fast forward to this year, and Jn Morales approached us again to ask about a 12" Integrated hub motor . He stated that he had purchased a variety of similar products over the past year, but found the quality and performance to be less than satisfactory. He said he would love to partner with Lunyee, but he still had some concerns, and he had three main requests: Offers high power 12" integrated hub motors to meet his performance standards. Provide cost-effective solutions that fit his budget. Provide a way to differentiate their products in the marketplace through customized branding.
After understanding J.N. Morales' concerns, we came up with a comprehensive solution. First, we recommended our 48v, 1500w 12-inch integrated hub motor, which is known for its high performance and durability. To address his budgetary concerns, we offered tax-inclusive shipping channels, which would lower his overall cost. In addition, we offer a custom logo service. This will allow him to add his branding to the hub motor and help his product stand out in an increasingly competitive market.
J.N. Morales was very pleased with the solution we provided. He appreciates our understanding of his needs and our tailored approach to meeting those needs. The 12" motor we provided met his performance expectations, and the tax-inclusive shipping channel helped him stay within budget. In addition, he found the custom logo service to be very beneficial. Not only did it add value to his product, but it also helped him build a stronger brand presence in the marketplace. Additionally, our ability to communicate effectively, address his concerns, and provide comprehensive solutions has been instrumental in ensuring the security of his business. He expressed his desire for a long-term partnership with Lunyee.
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